how to cancel netflix on xfinity?

Canceling Netflix on Xfinity is a straightforward process, and I’ll guide you through it step by step.

Please note that the exact steps might vary slightly based on updates or changes made by Xfinity.

As of my last knowledge update in January 2022, here’s a comprehensive guide in approximately 1000 words:

Step 1: Access your Xfinity Account

To begin the process of canceling Netflix on Xfinity, you’ll need to access your Xfinity account. This can be done through the Xfinity website or the Xfinity My Account app.

  1. Via Xfinity Website:
    • Open your preferred web browser and go to the official Xfinity website (
    • Click on the “Sign In” button located at the top-right corner of the page.
    • Enter your Xfinity username and password to log in.
  2. Via Xfinity My Account App:
    • If you’re using a mobile device, you can download the Xfinity My Account app from the App Store (iOS) or Google Play Store (Android).
    • Open the app and log in using your Xfinity credentials.

Step 2: Navigate to Account Management

Once you’re logged in, navigate to the account management section where you can make changes to your subscription and services.

  1. Via Xfinity Website:
    • Look for a section called “My Account” or “Account” on the Xfinity homepage.
    • In the account menu, find and select “Manage Services” or a similar option.
  2. Via Xfinity My Account App:
    • In the app, find a menu or tab that is labeled “Account” or “Services.”
    • Look for an option that allows you to manage your services or subscriptions.

Step 3: Locate Netflix Subscription

Once you are in the account management section, you should see a list of your current subscriptions and services. Locate the Netflix subscription you want to cancel.

  1. Via Xfinity Website:
    • Browse through the list of services until you find the Netflix subscription.
    • Select the Netflix subscription, and you should see options related to managing or canceling it.
  2. Via Xfinity My Account App:
    • Scroll through the list of your subscribed services until you find Netflix.
    • Tap on the Netflix subscription, and you should see options for managing or canceling it.

Step 4: Initiate the Cancellation Process

After locating your Netflix subscription, it’s time to initiate the cancellation process.

  1. Via Xfinity Website:
    • Look for an option that says “Cancel” or “Remove” next to the Netflix subscription.
    • Follow any on-screen prompts or instructions to confirm the cancellation.
  2. Via Xfinity My Account App:
    • Find a button or option that allows you to cancel the Netflix subscription.
    • Follow the prompts on the screen to confirm the cancellation.

Step 5: Confirm the Cancellation

After initiating the cancellation, Xfinity may ask for additional confirmation to ensure that you want to proceed with canceling your Netflix subscription.

  1. Via Xfinity Website:
    • Confirm the cancellation by clicking on a confirmation button or following any additional steps provided.
  2. Via Xfinity My Account App:
    • Confirm the cancellation by tapping on the appropriate confirmation button or following any additional steps.

Step 6: Verify Cancellation and Billing Information

Once you have canceled your Netflix subscription, it’s a good idea to verify that the cancellation has been processed correctly. Additionally, check your billing information to ensure that you won’t be charged for Netflix in the upcoming billing cycle.

  1. Via Xfinity Website:
    • Navigate to the billing section to confirm that Netflix has been removed from your subscription list.
    • Check your upcoming billing statement to ensure that there are no charges for Netflix.
  2. Via Xfinity My Account App:
    • Check the app to confirm that Netflix is no longer listed among your subscribed services.
    • Review your upcoming billing information to ensure that you won’t be billed for Netflix.

Step 7: Contact Xfinity Support (Optional)

If you encounter any issues during the cancellation process or if you have specific questions, you may choose to contact Xfinity customer support for assistance.

  1. Via Xfinity Website:
    • Look for a “Contact Us” or “Support” section on the Xfinity website.
    • Use the provided contact options, such as live chat or phone support, to get in touch with Xfinity customer service.
  2. Via Xfinity My Account App:
    • Check if there is a support or help section within the app.
    • Utilize any in-app support features or contact options to reach Xfinity customer support.

Final Conclusion on How to Cancel Netflix on Xfinity

In summary, canceling Netflix on Xfinity involves accessing your account, navigating to the subscription management section, locating the Netflix subscription, initiating the cancellation, confirming the cancellation, verifying billing information, and optionally contacting Xfinity support for assistance.

Always make sure to check the latest instructions on the Xfinity website or app, as the interface and process may be updated over time.