Getapp vs Capterra: Which is Better?

Getapp vs Capterra: Which is Better?

When it comes to finding the right software for your business, platforms like GetApp and Capterra have become indispensable resources.

They both offer extensive directories of software solutions across various categories, enabling businesses to discover, compare, and select the most suitable software for their needs.

While these platforms share a common goal, they have distinct features and advantages that cater to different user preferences and requirements.

In this comprehensive comparison, we’ll delve into the similarities and differences between GetApp and Capterra to help you make an informed decision.

Overview of GetApp and Capterra


GetApp is a software discovery and review platform that helps businesses find the right software solutions to meet their needs.

Owned by Gartner, a renowned technology research and advisory company, GetApp provides a vast database of software options across a wide range of categories, such as CRM, project management, marketing, and more.

It offers features like user reviews, product information, pricing details, and comparison tools to assist businesses in making informed decisions.


Capterra, a part of Gartner Digital Markets, is another prominent platform for software discovery and comparison.

It boasts an extensive catalog of software products and services, similar to GetApp. Capterra is known for its user-generated reviews and ratings, detailed product listings, and a wide array of software categories.

Like GetApp, Capterra aims to help businesses identify and choose the best software solutions for their unique needs.

Key Similarities

Extensive Software Catalogs: Both GetApp and Capterra offer vast selections of software products, spanning multiple categories and industries. This diversity ensures that businesses of all sizes and niches can find software tailored to their specific requirements.

User Reviews and Ratings: Both platforms feature user-generated reviews and ratings for each software product. These reviews provide valuable insights into the real-world experiences of users, helping potential buyers gauge the software’s performance, usability, and reliability.

Detailed Product Information: GetApp and Capterra provide comprehensive details about each software product, including features, pricing plans, system requirements, and deployment options. This information assists users in understanding what each solution offers.

Comparison Tools: Both platforms offer tools that allow users to compare multiple software solutions side by side. These comparison features help businesses assess the strengths and weaknesses of different options to make more informed decisions.

Vendor Contact: Users can often connect with software vendors directly through both GetApp and Capterra. This facilitates communication with software providers, enabling businesses to request demos, ask questions, or get personalized quotes.

Key Differences

Ownership and Reputation:

GetApp is owned by Gartner, a well-respected name in technology research and analysis. This affiliation adds credibility to its recommendations and insights.

Capterra is also owned by Gartner Digital Markets, benefiting from Gartner’s expertise. However, Capterra has a longer history in the software review space, which some users may consider when evaluating its recommendations.

User Interface and Experience:

GetApp is known for its clean and user-friendly interface, making it easy to navigate and find relevant software quickly.

Capterra’s interface is functional but may appear slightly less polished compared to GetApp. However, this can be a matter of personal preference.

Filtering and Search Options:

GetApp offers advanced filtering options that allow users to narrow down software choices based on specific criteria, such as pricing, deployment type, and features. These filters enhance the precision of search results.

Capterra also provides filtering options, but some users have found GetApp’s filters to be more robust and precise for refining search results.

Monetization Approach:

GetApp tends to feature a mix of both free and paid software listings, with more emphasis on the latter. While it provides valuable free resources, some users might encounter more paid software options.

Capterra predominantly focuses on free listings, with a wide range of software products available at no cost to users. This can be advantageous for businesses on a tight budget.

Community and Engagement:

Capterra has a strong community of users who actively contribute reviews and ratings. This extensive user engagement can result in a higher volume of reviews for some products, providing more diverse insights.

GetApp also has an engaged user community, but its emphasis may be more on professional reviews and insights in addition to user-generated content.

Additional Resources:

GetApp often provides in-depth research reports, blog articles, and expert insights to help users make informed decisions beyond user reviews and ratings.

Capterra focuses primarily on user-generated content and may offer fewer additional resources compared to GetApp.

Which Platform Should You Choose?

Choosing between GetApp and Capterra ultimately depends on your specific needs and preferences:

  • Choose GetApp if:
    • You value professional reviews and insights alongside user-generated content.
    • Robust filtering options and advanced search capabilities are important for narrowing down your software choices.
    • You’re willing to consider a mix of free and paid software solutions.
  • Choose Capterra if:
    • You prefer a platform with a strong user community, resulting in a wealth of user-generated reviews and ratings.
    • You prioritize access to a wide range of free software listings.
    • A simpler user interface is sufficient for your needs.

Final Conclusion on Getapp vs Capterra: Which is Better?

In conclusion, both GetApp and Capterra are valuable resources for businesses seeking software solutions.

Your choice should depend on your specific requirements, whether you prioritize user-generated content, professional insights, pricing options, or the overall user experience.

Regardless of your decision, these platforms can significantly assist you in finding the right software to drive your business forward.





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