How to Cancel Canva Subscription?

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To cancel your Canva subscription, you’ll need to follow specific steps depending on the type of subscription you have and the platform through which you subscribed. Canva offers different subscription plans, including Canva Pro, Canva for Enterprise, and Canva for Education, each with its own set of features and pricing. Here’s a detailed guide on how to cancel your Canva subscription, covering various scenarios and platforms.

1. Cancelling Canva Pro Subscription:

If you’re subscribed to Canva Pro, you can cancel your subscription directly through the Canva website or mobile app. Follow these steps:

Via Website:

  1. Log in to your Canva account on the Canva website.
  2. Click on your profile icon at the top right corner of the page to open the dropdown menu.
  3. Select “Account settings” from the dropdown menu.
  4. In the Account settings menu, navigate to the “Billing & Teams” tab.
  5. Under the “Billing & Teams” tab, locate the “Subscription” section.
  6. Click on the “Cancel subscription” link next to your current subscription plan.
  7. Follow the prompts to confirm the cancellation of your Canva Pro subscription.

Via Mobile App:

  1. Open the Canva app on your mobile device and log in to your account.
  2. Tap on your profile icon at the bottom right corner of the screen to access your account settings.
  3. From the profile menu, select “Account settings.”
  4. In the Account settings menu, go to the “Billing & Teams” section.
  5. Under the “Billing & Teams” section, tap on “Subscription.”
  6. Tap on “Cancel subscription” and follow the prompts to confirm the cancellation.

2. Cancelling Canva for Enterprise Subscription:

If you’re subscribed to Canva for Enterprise, the cancellation process may differ slightly. Canva for Enterprise subscriptions are typically managed by administrators within the organization. If you’re an administrator, you can cancel the subscription through the Canva website:

  1. Log in to your Canva for Enterprise account on the Canva website.
  2. Navigate to the “Billing & Teams” section in the Account settings.
  3. Locate the subscription details for your Canva for Enterprise account.
  4. Click on the “Cancel subscription” link or button.
  5. Follow the prompts to confirm the cancellation of the Canva for Enterprise subscription.

If you’re not the administrator and need to cancel your Canva for Enterprise subscription, you’ll need to contact your organization’s Canva administrator or support team for assistance.

3. Cancelling Canva for Education Subscription:

Canva for Education subscriptions are typically managed by educational institutions or organizations. If you’re subscribed to Canva for Education and need to cancel your subscription, you’ll need to follow the cancellation process outlined by your educational institution or organization. This may involve contacting the institution’s administrator or support team for assistance.

4. Cancelling Canva Subscription via Third-Party Platforms:

If you subscribed to Canva Pro through a third-party platform such as the Apple App Store or Google Play Store, you’ll need to cancel your subscription directly through that platform:

Apple App Store (iOS devices):

  1. Open the App Store on your iOS device and tap on your profile icon.
  2. From the profile menu, tap on “Subscriptions.”
  3. Locate your Canva subscription from the list of active subscriptions.
  4. Tap on your Canva subscription and select “Cancel subscription.”
  5. Follow the prompts to confirm the cancellation.

Google Play Store (Android devices):

  1. Open the Google Play Store app on your Android device and tap on the menu icon (three horizontal lines) at the top left corner.
  2. From the menu, select “Subscriptions.”
  3. Find your Canva subscription from the list of active subscriptions.
  4. Tap on your Canva subscription and select “Cancel subscription.”
  5. Follow the prompts to confirm the cancellation.

5. Contacting Canva Support:

If you encounter any difficulties or have questions about cancelling your Canva subscription, you can reach out to Canva’s customer support team for assistance. You can typically find contact information for Canva support on their website or within the Canva app.

Important Considerations:

  • Make sure to cancel your Canva subscription before the next billing cycle to avoid being charged for the upcoming period.
  • After cancelling your subscription, you’ll still have access to Canva Pro features until the end of the current billing period.
  • Keep any confirmation emails or receipts you receive after cancelling your subscription for your records.

Final Conclusion on How to Cancel Canva Subscription?

By following these steps, you should be able to cancel your Canva subscription successfully. Remember to review the cancellation policy and any terms and conditions associated with your subscription to ensure a smooth cancellation process.

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